docs.intercom.io - dns.ninja

`docs.intercom.io`

CNAME	`custom.intercom.help`
DNSSEC	⚠️ Not signed
A	18.97.36.24^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
		PTR	`ec2-18-97-36-24.compute-1.amazonaws.com`
A	18.97.36.39^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.40^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.111^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}

`intercom.io`

	DNSSEC	⚠️ Not signed
	A	3.167.112.9^{🇺🇸 Amazon3.167.112.0/21}
	A	3.167.112.16^{🇺🇸 Amazon3.167.112.0/21}
	A	3.167.112.52^{🇺🇸 Amazon3.167.112.0/21}
	A	3.167.112.90^{🇺🇸 Amazon3.167.112.0/21}
	NS	`ns-97.awsdns-12.com` ⭐
	NS	`ns-1478.awsdns-56.org`
	NS	`ns-1867.awsdns-41.co.uk`
	NS	`ns-661.awsdns-18.net`
	MX	`aspmx.l.google.com` ⭐
	MX	`alt1.aspmx.l.google.com`⁽²⁰⁾
	MX	`alt2.aspmx.l.google.com`⁽²⁰⁾
	MX	`aspmx2.googlemail.com`⁽³⁰⁾
	MX	`aspmx3.googlemail.com`⁽³⁰⁾
	MX	`aspmx4.googlemail.com`⁽³⁰⁾
	MX	`aspmx5.googlemail.com`⁽³⁰⁾
	TXT	`44fe5751ed54509a8eb9b93b5304d15f36825314`
	TXT	`@7L^2cvvFFY`
	TXT	`TAILSCALE-tsR9uC78MVSXKWuTOMDP`
	TXT	`adobe-idp-site-verification=14d3a7a87dad24c14b77b4cf854ff2edcd833fe9ff6649dc8...`
	TXT	`adobe-sign-verification=6b53472fcd37723d956a05b81966ec`
	TXT	`all-good-technology-inc-domain-verification-0exxdz=50vxx0vn2alRLBv7ZDLBsft1P`
	TXT	`anthropic-domain-verification-vg9n3z=HEiyqGokg2F1KX8RGg8xTDpvn`
	TXT	`apple-domain-verification=6WueY6qt9eXNiDGN`
	TXT	`atlassian-domain-verification=cvSYWtG+M8VZhvC5F3Xh+TdCgqGSgwCJD8yV9xB+ki17M+f...`
	TXT	`bugcrowd-verification=9f9a1549d203c31e96851d605187f335`
	TXT	`canva-site-verification=Gdlzk_G0P2WmO6LCmpkwFg`
	TXT	`cursor-domain-verification-8v636x=2iFMOHCI7ynmysN9t8SEcB33t`
	TXT	`d38xc8nflzxfm6.cloudfront.net`
	TXT	`docker-verification=4fc0635c-fdfe-4a0b-a513-7c6b1a8f0a8b`
	TXT	`docusign=36a72b16-7b53-4451-9c2b-ed8ddaa4fdd6`
	TXT	`docusign=5671c452-c1b5-463d-980a-42c6d0c0eaf7`
	TXT	`elevenlabs=1aH-vlhm6CdQMGtQETglCejQWKkrB4BJk9dcuV0FOZQ`
	TXT	`elevenlabs=a4Cz(0x666170)vQzlOc4ocj66kx__z3bGNk45KuG9nhjhULUM`
	TXT	`google-site-verification=EoBLTSecVYsuED-Y1lC6EwW0Q1iu9JLvE-AIi--nCco`
	TXT	`google-site-verification=OSOfG-mb3KUeEu7ZI0L2obMNOp4bZhLtBwCqMM7Al5s`
	TXT	`google-site-verification=PJaVXXgRe9jtml54j0qd1f7YB_7dGfKopsEQFUEQKSw`
	TXT	`google-site-verification=ez1F6KAmCudYI4EUyIhUJ2i4pKaoJONHPc3VMt2A58I`
	TXT	`google-site-verification=oFO8X3XmUG_4Q17VJ-kdvxjI_7lnWTPpm7Yd3uObAlY`
	TXT	`google-site-verification=pbKcc7lEi4kv7RhbT50x_Ev2wnIV5TcWcTeYWxS5rh8`
	TXT	`https://issues.sonatype.org/browse/OSSRH-64279`
	TXT	`jamf-site-verification=aked3xDSe3HcqRs1hkmCjQ`
	TXT	`jetbrains-domain-verification=eqj5zs6mlow55x1ab5rpkgj05`
	TXT	`linear-domain-verification=pmfpkwpbt5jg`
	TXT	`mgverify=3e1c1a7bc6cf0c9dd60c004038e141000ad7299f576b696ca7040b8c8fac7b40`
	TXT	`miro-verification=83c3039d09e9cd06b3e2935d6857d875d55c3edb`
	TXT	`openai-domain-verification=dv-Rpdv1vp3dWq5fhU72HogewTv`
	TXT	`slack-domain-verification=isIS2GuqMLlNw9zaOdHov3Jx7KF5AAJJnBUkIi2T`
	TXT	`spycloud-domain-verification=e49a0b79-2252-49d3-9412-67fb19f1427e`
	TXT	`status-page-domain-verification=ff8hq5rxx1pq`
	TXT	`stripe-verification=e4d49836a81144c2720bba6b3c5bd51275ea8d9378d9ebd3e4d2f1748...`
	TXT	`v=spf1 include:_spf.google.com include:cmail1.com include:stspg-customer.com ...`
	TXT	`zapier-domain-verification-challenge=315daada-6ac1-4712-b559-50452e34dde4`
	SOA	`ns-97.awsdns-12.com`awsdns-hostmaster@amazon.com serial=1

WOT: SAFE (71/100)
rank #44153 globally
rank #498 in the tld
🔒 HSTS Preload (+subdomains)
Semrush Rank:#6,186,425 Keywords:25 Traffic:23/mo
WOT: SAFE (82/100)
📈 Tranco rank: #656

Intercom

Intercom is an AI-powered customer service platform that helps businesses communicate with their customers through messaging, chatbots, and support automation. Founded in 2011 in San Francisco, the company has grown to become a leading provider of conversational customer engagement tools used by thousands of businesses worldwide.

Key Products & Services

Fin AI Agent - AI-powered customer service agent that handles complex queries and provides automated support
Intercom Suite - Integrated helpdesk platform combining AI capabilities with agent tools
Business Messenger - Customizable chat widget for websites and apps
Inbox - Shared team inbox for managing customer conversations
Product Tours & Tooltips - User onboarding and engagement tools

Infrastructure

Hosting: Amazon Web Services (AWS)
Nameservers: AWS Route 53 (ns-97.awsdns-12.com and 3 others)
Mail: Google Workspace (aspmx.l.google.com with 6 backup MX servers)
IPv4: 216.137.39.33, 216.137.39.51, 216.137.39.70, 216.137.39.115
DNSSEC: Not enabled

Rankings

Tranco: #583 globally
DNS Ninja: #46,426 overall, #399 within .io TLD

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DNS History

3 records (1 active, 2 former)

○A52.4.71.1402017-03-24 → 2017-03-24 · 3 obs

● 2017-03-24 02:09:56
○ 2026-02-19 16:12:56
○ 2026-06-18 13:35:08

○A54.165.208.1852017-03-24 → 2017-03-24 · 3 obs

● 2017-03-24 02:09:56
○ 2026-02-19 16:12:56
○ 2026-06-18 13:35:08

●CNAMEcustom.intercom.help2026-02-19 → 2026-06-18 · 2 obs

● 2026-02-19 16:12:56
● 2026-06-18 13:35:08

🔍 DNS Trace

📋 Delegation Chain

Zone	Nameservers	Glue
io	c0.nic.io, a2.nic.io, a0.nic.io, b0.nic.io	-
intercom.io	ns-97.awsdns-12.com, ns-1867.awsdns-41.co.uk, ns-1478.awsdns-56.org, ns-661.awsdns-18.net	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-
intercom.io	ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com	-

✅ Authoritative Response

Server:205.251.197.198

NS records: ns-1478.awsdns-56.org, ns-1867.awsdns-41.co.uk, ns-661.awsdns-18.net, ns-97.awsdns-12.com

🔒 DNSSEC Status

⚠️ Insecure (no DNSSEC)

No DS record for intercom.io (unsigned zone)

⏱️ Timing

Total: 1896ms | Queries: -

📄 Records

Type	Count	Sample Data
CNAME	1	`custom.intercom.help`

Analysis

IP Addresses

docs.intercom.io has four IP addresses: 18.97.36.24, 18.97.36.39, 18.97.36.40 and 18.97.36.111.

q16mpu97-android.mobile-sdk-api.intercom.io, lylkbzuw-ios-4-1-1.mobile-sdk-api.intercom.io, ec2-18-97-36-39.compute-1.amazonaws.com and two other host names share IP numbers with docs.intercom.io.