help.viber.com - dns.ninja
help.viber.com
| CNAME | rakutenviber.zendesk.com | ||||||
| DNSSEC | โ ๏ธ Not signed | ||||||
| A | 216.198.53.11๐บ๐ธ CLOUDFLARESPECTRUM216.198.53.0/24 989 Market St San Francisco CA 94103 United States | ||||||
| A | 216.198.54.11๐บ๐ธ CLOUDFLARESPECTRUM216.198.54.0/24 989 Market St San Francisco CA 94103 United States | ||||||
| MX | mail-pod-29.int.zendesk.com โญ | ||||||
| A | 34.243.190.250๐ฎ๐ช Amazon34.240.0.0/13 EC2 DUB prefix | ||||||
| PTR | ec2-34-243-190-250.eu-west-1.compute.amazonaws.com | ||||||
| A | 63.34.197.86๐ฎ๐ช Amazon63.32.0.0/14 EC2 DUB prefix | ||||||
| PTR | ec2-63-34-197-86.eu-west-1.compute.amazonaws.com | ||||||
| TXT | pod=29 | ||||||
| TXT | v=spf1 include:mail.zendesk.com ~all | ||||||
viber.com
| DNSSEC | โ ๏ธ Not signed | ||||||
| A | 2600:1f18:2092:1a04:5f86:90ab:38c2:5ea5๐บ๐ธ Amazon2600:1f18:2000::/35 AMAZON EC2 IAD prefix | ||||||
| A | 2600:1f18:2092:1a05:dd0d:7940:3978:e515๐บ๐ธ Amazon2600:1f18:2000::/35 AMAZON EC2 IAD prefix | ||||||
| A | 3.234.13.31๐บ๐ธ Amazon3.224.0.0/12 EC2 IAD prefix | ||||||
| A | 100.27.160.151๐บ๐ธ Amazon100.24.0.0/13 EC2 IAD prefix | ||||||
| NS | ns-167.awsdns-20.com โญ | ||||||
| NS | ns-1529.awsdns-63.org | ||||||
| NS | ns-1545.awsdns-01.co.uk | ||||||
| NS | ns-912.awsdns-50.net | ||||||
| MX | aspmx.l.google.com โญ | ||||||
| MX | alt1.aspmx.l.google.com(20) | ||||||
| MX | alt2.aspmx.l.google.com(30) | ||||||
| MX | aspmx2.googlemail.com(40) | ||||||
| MX | aspmx3.googlemail.com(50) | ||||||
| TXT | atlassian-domain-verification=1APVEY6SlEQdjkuyX522H4Hv8n9JVpjySwOdrDRBsC/jOcV... | ||||||
| TXT | atlassian-sending-domain-verification=241a5ca5-0489-4e49-bf9a-826046566598 | ||||||
| TXT | hubspot-domain-verification=OTg3NTM3NTAtNDY0Yy00MDdjLWFiOGQtZDFiMTQ5MGE5YzQ5 | ||||||
| TXT | mixpanel-domain-verify=3c16ee6e-9630-4fa4-89c7-a58f2f5a1fc1 | ||||||
| TXT | v=spf1 ip4:185.117.96.83 ip4:194.90.232.83 ip4:18.159.165.123 ip4:194.90.232.... | ||||||
| SOA | ns-167.awsdns-20.comawsdns-hostmaster@amazon.com serial=1 | ||||||
rank #2293 globally
rank #1206 in the tld
Semrush Rank:#24,345 Keywords:59,072 Traffic:88,968/mo
WOT: SAFE (90/100)
๐ Tranco rank: #647
Viber - Global Messaging & Communications Platform
Viber is a cross-platform messaging and VoIP application that provides free voice calls, video calls, text messaging, and media sharing. Owned by Japanese e-commerce giant Rakuten, Viber enables users to communicate across mobile devices (Android, iOS, Huawei AppGallery) and desktop platforms (Windows, Mac, Linux) with seamless synchronization between devices.
Key Features & Services
- Voice & Video Calls - High-quality one-on-one and group calling
- Messaging - Text, stickers, GIFs, and file sharing
- Communities - Group conversations around shared interests
- Viber Out - Premium service for calling non-Viber phone numbers
- Cross-Device Sync - Conversations and calls sync across all devices with one-tap call transfer
The platform emphasizes privacy and security as core values, supporting 16+ languages globally.
Technical Infrastructure
- Hosting: Entirely on Amazon Web Services (AWS)
- IPs: 3.231.244.52, 52.202.102.198 (IPv4); 2600:1f18:2092:1a04::/64 range (IPv6)
- Nameservers: AWS Route 53 (ns-167.awsdns-20.com, ns-912.awsdns-50.net, ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk)
- Mail: Google Workspace (aspmx.l.google.com and alternates)
- DNSSEC: Not signed
The domain maintains 60+ subdomains for various services including API endpoints, developer tools, and regional support.
Same first word
Similar names
DNS History
2 records (1 active, 1 former)
โCNAMEhosted.wixanswers.com2020-03-05 โ 2020-03-05 ยท 3 obs
โ 2026-03-28 05:09:14
โ 2026-08-16 16:49:54
โCNAMErakutenviber.zendesk.com2026-03-28 โ 2026-08-16 ยท 3 obs
โ 2026-03-28 05:09:14
โ 2026-08-16 16:49:54
๐ DNS Trace
๐ Delegation Chain
| Zone | Nameservers | Glue |
|---|---|---|
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
| viber.com | ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net | - |
โ Authoritative Response
Server:205.251.197.249
NS records: ns-1529.awsdns-63.org, ns-1545.awsdns-01.co.uk, ns-167.awsdns-20.com, ns-912.awsdns-50.net
๐ DNSSEC Status
โ ๏ธ Insecure (no DNSSEC)
No DS record for viber.com (unsigned zone)
โฑ๏ธ Timing
Total: 570ms | Queries: -
๐ Records
| Type | Count | Sample Data |
|---|---|---|
| CNAME | 1 | rakutenviber.zendesk.com |
Analysis
IP Addresses
help.viber.com directs to two IP numbers, 216.198.53.11 and 216.198.54.11
ferrarimarketingportal.zendesk.com, lawhelpinteractive.zendesk.com, rubbermagazijn.zendesk.com plus two other host names have IP numbers in common with help.viber.com.
Mail Servers
help.viber.com uses one mail server โ mail-pod-29.int.zendesk.com.
The mail server setup of help.viber.com matches that of other domains such as legolanddiscoverycenterphiladelphia.zendesk.com, trekitthelp.zendesk.com, r2conlineltd.zendesk.com and two others.
mail-pod-29.int.zendesk.com points to two IP addresses: 34.243.190.250 and 63.34.197.86.