docs.intercom.com - dns.ninja

`docs.intercom.com`

CNAME	`custom.intercom.help`
DNSSEC	⚠️ Not signed
A	18.97.36.33^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
		PTR	`ec2-18-97-36-33.compute-1.amazonaws.com`
A	18.97.36.34^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.35^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.108^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}

`intercom.com`

	DNSSEC	⚠️ Not signed
	A	13.35.107.3^{🇺🇸 Amazon13.35.107.0/24 -Cloudfront}
	A	13.35.107.18^{🇺🇸 Amazon13.35.107.0/24 -Cloudfront}
	A	13.35.107.68^{🇺🇸 Amazon13.35.107.0/24 -Cloudfront}
	A	13.35.107.88^{🇺🇸 Amazon13.35.107.0/24 -Cloudfront}
	NS	`ns-1716.awsdns-22.co.uk` ⭐
	NS	`ns-1093.awsdns-08.org`
	NS	`ns-315.awsdns-39.com`
	NS	`ns-895.awsdns-47.net`
	MX	`aspmx.l.google.com` ⭐
	MX	`alt1.aspmx.l.google.com`⁽²⁰⁾
	MX	`alt2.aspmx.l.google.com`⁽³⁰⁾
	MX	`aspmx2.googlemail.com`⁽⁴⁰⁾
	MX	`aspmx3.googlemail.com`⁽⁵⁰⁾
	TXT	`44fe5751ed54509a8eb9b93b5304d15f36825314`
	TXT	`adobe-idp-site-verification=622f9376dd66e8b44555e0049f15e096211a73412f9ff0b90...`
	TXT	`adobe-sign-verification=2cfe49f778c0a81ec0be60ae2ff40e03`
	TXT	`atlassian-domain-verification=cvSYWtG+M8VZhvC5F3Xh+TdCgqGSgwCJD8yV9xB+ki17M+f...`
	TXT	`d38xc8nflzxfm6.cloudfront.net`
	TXT	`detectify-verification=1038994aa8bbb5beb6158b29886cec44`
	TXT	`docker-verification=bdc1485c-ffc4-4658-8cd3-cf28a5015bb4`
	TXT	`facebook-domain-verification=j8c2nfotussc7s0qpsc4y7n0fjjy21`
	TXT	`google-site-verification=5QnHPShXKfWUJAKUs4t4zercW12yiwF9jEvJmLBP2NM`
	TXT	`google-site-verification=7HjYApuNK-bt5EUIFtdu6TcZ9Ehc3aatoWOXUJQo0xs`
	TXT	`google-site-verification=Dv2V_fBxPgF3UAhyjdLwihXES7nqFg-PdbVb8Jcp1ZE`
	TXT	`google-site-verification=Jpd-UbmFHI67Qo78vfUOrjf92bhNsQOHcbrG3Z_cQnY`
	TXT	`google-site-verification=TqVER4L4Aje-rIb7mkpnQhLluy_mbLUalGulGesqi4g`
	TXT	`google-site-verification=dnyUSSOfLwNayG5Nz2KYThLqxhTCwH1AJBHGIDDHLX0`
	TXT	`google-site-verification=f-IrTc3O5uXTyOg0RFqt_F54-hEnVDBZ0860wTb9caA`
	TXT	`google-site-verification=hrKX7ZNSXZTlEsXp0nzu9rMVAibTBwBZgbfCJFFc_K4`
	TXT	`google-site-verification=r9Nns5ipHB647AExA0fX7JjpdHMaoH4SgDnSpVq1ios`
	TXT	`hj-ownership=FW6CQUR3erZ3`
	TXT	`https://issues.sonatype.org/browse/OSSRH-64701`
	TXT	`hubspot-developer-verification=ZWU1ZDMyNTQtMDJlYi00ZmRjLTk0ZWEtMmY5ZWQ2MDg0MmRl`
	TXT	`rm_verify=2e9048667e`
	TXT	`spycloud-domain-verification=290354be-7cd3-4a63-a7e8-aa9c36a9788c`
	TXT	`status-page-domain-verification=ff8hq5rxx1pq`
	TXT	`v=spf1 include:_spf.google.com include:servers.mcsv.net include:spf.mandrilla...`
	TXT	`zapier-domain-verification-challenge=70fef13a-003b-4621-8788-478856240ba2`
	SOA	`ns-1716.awsdns-22.co.uk`awsdns-hostmaster@amazon.com serial=1

rank #2494 globally
rank #1315 in the tld
🔒 HSTS Preload (+subdomains)
📈 Tranco rank: #1,886

Intercom is a customer communications platform founded in 2011 in San Francisco. With over 25,000 customers and revenue exceeding $200 million, Intercom pioneered the modern in-app messaging and customer support category.

Intercom offers live chat, chatbots, help center, and customer engagement tools. The platform is known for its messenger-style interface and AI-powered automation.

Intercom's infrastructure processes billions of customer conversations and supports real-time messaging for thousands of businesses.

DNS for intercom.com uses Amazon Route 53 with global distribution. The platform's messenger loads on millions of customer websites.

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DNS History

3 records (1 active, 2 former)

○A52.4.71.1402017-03-24 → 2017-03-24 · 3 obs

● 2017-03-24 02:09:58
○ 2026-04-07 23:36:16
○ 2026-07-31 10:06:36

○A54.165.208.1852017-03-24 → 2017-03-24 · 3 obs

● 2017-03-24 02:09:58
○ 2026-04-07 23:36:16
○ 2026-07-31 10:06:36

●CNAMEcustom.intercom.help2026-04-07 → 2026-07-31 · 2 obs

● 2026-04-07 23:36:16
● 2026-07-31 10:06:36

🔍 DNS Trace

📋 Delegation Chain

Zone	Nameservers	Glue
com	g.gtld-servers.net, f.gtld-servers.net, h.gtld-servers.net, l.gtld-servers.net...	-
intercom.com	ns-315.awsdns-39.com, ns-895.awsdns-47.net, ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk	2 records
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-
intercom.com	ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net	-

✅ Authoritative Response

Server:205.251.196.69

NS records: ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk, ns-315.awsdns-39.com, ns-895.awsdns-47.net

🔒 DNSSEC Status

⚠️ Insecure (no DNSSEC)

No DS record for intercom.com (unsigned zone)

⏱️ Timing

Total: 539ms | Queries: -

📄 Records

Type	Count	Sample Data
CNAME	1	`custom.intercom.help`

📌 Glue Records Collected

Total: 2

Out-of-bailiwick: 2 (ns-315.awsdns-39.com, ns-315.awsdns-39.com)

Analysis

IP Addresses

docs.intercom.com directs to four IP numbers, which are 18.97.36.33, 18.97.36.34, 18.97.36.35 and 18.97.36.108.

re5afjv3-ios.mobile-sdk-api.intercom.io, x8o64ufr-ios-127-0-0.mobile-sdk-api.intercom.io, lsy960pt-ios-5-8.mobile-sdk-api.intercom.io plus two other host names have IP numbers in common with docs.intercom.com.